crash.

Oh, man…


I’ve had a couple of bad computer crashes in the last year, and it seems like they’ve gotten worse.  The first one was a good old fashioned hard-drive failure.  I accidentally left my machine on overnight, and when I checked on it the next morning the drive was making that sickening clicking sound that announces “hope you backed up your data recently.”   It was time for a new machine anyway, so I went out and bought a new desktop, which came with Vista, which I won’t waste anymore space on.  So it goes…one day I had a working system, the next day I had an environmentally unfriendly disposal problem.

 

The more recent and painful crash was my laptop.  One day out of the blue it started misbehaving, and then gave me some obscure registry errors and ultimately a blue screen of death.  It was able to reboot once or twice, with similar strangeness, but then it got so screwed up that it wouldn’t boot at all and every attempt ended in some variation on a blue screen.  From the BIOS I was able to run a disk check to confirm that the hard drive was still good; as far as I can tell, this was just a software issue (albeit one that completely lobotomized the machine).

 

After multiple calls to my brother the computer engineer, I was able to boot the machine from a linux live cd and pull off the files I needed via a USB stick.  Some small miracle, that.

 

I still have all the original documentation and CDs that came with the machine, which include recovery CDs for the OS and supposedly all the applications.  So, I went ahead and tried to re-install the OS.  This required reformatting the drive (a.k.a. the point of no return), which took a while but appeared to be successful.  However, when I tried to reinstall Windows from the recovery CD, there were about 40 files that the machine claimed it couldn’t find on the CD that prevented it from installing correctly.  I tried multiple times, and each time the same 40 some files came up missing.

 

It’s an HP machine, so I actually tried calling their tech support, which of course is in India.  After ten minutes on hold, I was informed that I could purchase their help starting at $60.  Thanks, Carly.

 

At this point, I didn’t know what to do.  I suspected it might have something to do with all the extra media features on this particular machine (although I never used them, this machine has dedicated buttons to let it serve as a DVD/CD player without having to boot the computer).  The machine is barely three years old, and I liked it a lot.  I never had any trouble until this, and I was expecting to get a couple more years out of it. 

 

Finally, I broke down and took the machine in to Best Buy, where I paid out the nose to have the problem traced to a RAM stick that I had bought a few months before so that I could load the latest and greatest version of my anti-virus software.  Apparently, sometimes RAM just fails.  Once I swapped out the failed RAM, everything was fine and I was able get the machine running again, and all the software reinstalled.

 

So, problem solved.  And three weekends lost.


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